Service Request Ticket - # 86011

Service Request Information

CONTACT Name Rosales, Kendall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2025 02:47 PM
Department Mathematics Phone 89708
Location Email rosalesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20160221[Edit Inv] (opens in a new window) Bldg/Room SSC 222
Service Tag Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. 00009999994605586787 Location Kenddall Rosales

CPU Unknown


OS Unknown Software Microsoft VDA subscription from P0101072, VMWare View Premier with Maint from P0101072

Wired NIC 00:80:64:F4:2F:7D

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jan 10, 2025 01:21 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jan 10, 2025 01:21 PM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Jan 10, 2025 01:21 PM 
Gave her a replacement
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Allie Clark Jan 08, 2025 02:47 PM 
****This is an email****

Hi,

I just had a computer moved to my office in SSC 
222.  The s key on the keyboard is really sticky.  
ssssometimes it presses too many times and 
ometimes it doen't press at all.

Can this keyboard be wapped out with another one?

Thank You,
Kendall

P..
I kept all intances of the key not working o you 
can see how often it happens.
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