Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Jan 09, 2025 11:22 AM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130454 (opens in a new window)	Bldg/Room	SSC 160
	Service Tag	CCBMCZ1	Description	Dell Precision T7610 1866MHz DDR3 ECC RDIMM
	Serial No.	CCBMCZ1	Location	Steve Taylor, ArcGIS #3
	CPU	Dual Intel Xeon E5-2603 v2(4 Core, 1.8GHz, 10 MB)
	OS	Windows 7 Pro, 64 bit	Software	S Office Pro Plus 2013 installed as 2010 from P00892769, Adobe Design and Web Prem. CS6 WIN from P0092769, ARCGIS, IDRISI Selva single stand Alone UPG from Taiga from VISA2013004060
	Wired NIC	F8:B1:56:9D:EE:80
	Wired NIC	F8:B1:56:9D:EF:61

TECHS	Submitted by	UCS SRD	Contact	ucshelpdesk@wou.edu	88925
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	Jan 14, 2025 04:58 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
David Kunz	Jan 14, 2025 04:58 PM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Jan 14, 2025 04:58 PM	I confirmed with Beeb that this has been taken care of.	Add Attachment
David Kunz	Jan 14, 2025 04:53 PM	Hi Beeb, Did UCS fix your Adobe issue yet? Thanks, David	Add Attachment
Dyllan Coons	Jan 14, 2025 04:41 PM	Task reassigned to UCS Tech.	Add Attachment
Brady Parksion	Jan 14, 2025 09:32 AM	Task reassigned to Dyllan Coons.	Add Attachment
Brady Parksion	Jan 14, 2025 09:32 AM	Was this completed?	Add Attachment
David Kunz	Jan 09, 2025 12:16 PM	Task reassigned to Brady Parksion.	Add Attachment
UCS SRD	Jan 09, 2025 11:23 AM	Contact changed from Steve Taylor to Beeb Singson.	Add Attachment
UCS SRD	Jan 09, 2025 11:22 AM	When logged in, Adobe insists on you upgrading subscription. Says that this was an issue on two other computers they use.	Add Attachment