Service Request Ticket - # 86059

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2025 09:36 AM
Department University Computing Solutions Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20141066[Edit Inv] (opens in a new window) Bldg/Room PP 127
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254RALYL Location John Hoffman, Carpenter Shop

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public

Entered by Date Memo
Michael Volkmann Jan 14, 2025 03:54 PM
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Jan 13, 2025 11:34 AM
Task reassigned to Michael Volkmann.
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Dyllan Coons Jan 13, 2025 11:34 AM
VDI is down rn volkman working on it
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David Kunz Jan 13, 2025 10:31 AM
This sounds like a VM issue
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Mary Dycus Jan 13, 2025 10:29 AM
She said that she does not know the room number :(
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Mary Dycus Jan 13, 2025 10:28 AM
Come to main the office or lobby and there should 
be someone to take you back to the room 
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Mary Dycus Jan 13, 2025 09:36 AM
Located at the Facilities Physical Plant 
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Mary Dycus Jan 13, 2025 09:36 AM
Contact Info: Contact Name: Ellen Sealander 
Phone Number: 88086
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Public
Mary Dycus Jan 13, 2025 09:36 AM
User called this morning stating that they are 
unable to login to their device. When they go to 
login they are given the error message 'View 
Connection Server Communication Error' 
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