Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Jan 14, 2025 03:38 PM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170210 (opens in a new window)	Bldg/Room	TODD 305
	Service Tag	2KH4JK2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	2KH4JK2	Location	Cannon LAB station for TODD305 LAB
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; MAXQDA Network License/edu Win/Mac rel. v.11.0.8 from VISA2013003968; SPSS /AMOS v24 Campus ed. from Student Tech license;
	Wired NIC	50:9A:4C:5A:28:57

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bpierce23@wou.edu	88925

Entered by	Date	Memo
Benjamin Pierce			Email Public
Entered by	Date	Memo
Benjamin Pierce	Jan 24, 2025 02:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Benjamin Pierce	Jan 24, 2025 02:57 PM	The computer has been delivered	Add Attachment
Benjamin Pierce	Jan 21, 2025 02:27 PM	**This is an outgoing email** Hi Tracy, I need some additional information regarding service request #86094 Description: add NVMe to 20172010 GERO COMPUTER LAB I went over to that room and collected the computer as after putting in the NVME we need to reimagine it. We will get it back over there as soon as possible. Would you like the data off the drive? Thanks Ben UCS	Add Attachment Public
Dyllan Coons	Jan 17, 2025 02:12 PM	Task reassigned to Benjamin Pierce.	Add Attachment
Dyllan Coons	Jan 17, 2025 02:12 PM	Need to bring computer to ucs and Renate with the drive in there thank you :)	Add Attachment
Joanie Kinnaman	Jan 14, 2025 03:38 PM	NVMe card is on my desk	Add Attachment