Service Request Ticket - # 86109

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2025 12:16 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180023[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag G4R5RQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. G4R5RQ2 Location Needs to be reimged 2 weeks done, in pile

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:B8


Wireless NIC 3C:6A:A7:7B:92:F1


Bluetooth NIC 3C:6A:A7:7B:92:F5

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Mar 12, 2025 11:31 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Mar 12, 2025 11:31 AM 
Status changed from (1) Pending to (5) Completed
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Ian Cooper Mar 12, 2025 11:31 AM 
In 2 week pile. Closing.
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David Kunz Jan 15, 2025 12:16 PM 
Ann Marie Matagi
matagia
V00315099

Loaned classroom support computer temporarily. 
Approved by Nathan.
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