Service Request Ticket - # 86127

Service Request Information

CONTACT Name Krawczyk, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2025 11:36 AM
Department Capital Planning & Construction Phone 88043
Location Email krawczykj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210583[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00IN Location Kodee Hardwood

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:8D:E8


Wireless NIC DC:21:48:27:9D:4A

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 16, 2025 04:15 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 16, 2025 04:15 PM 
He is installing it, and will contact us if needed, closing ticket.
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David Kunz Jan 16, 2025 04:00 PM 
Task reassigned to John Rushing.
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David Kunz Jan 16, 2025 04:00 PM 
Task reassigned to John Rushing.
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David Kunz Jan 16, 2025 04:00 PM 
Did you finish this?
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Dyllan Coons Jan 16, 2025 02:29 PM 
Status changed from (1) Pending to (4) On Hold
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Nathan Sauer Jan 16, 2025 11:49 AM 
John talked with him and explained what he needed to 
do for this. He will reach back to us if he can't 
get it to work.
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