Service Request Ticket - # 86129

Service Request Information

CONTACT Name Rabosky, TJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2025 01:19 PM
Department Phone
Location Email raboskyt@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Copier Edit WOU # 20240264[Edit Inv] (opens in a new window) Bldg/Room WUC 119
Service Tag Description Ricoh IM C3010 copier
Serial No. 9154R912379 Location New Student & Family Programs

Model IM C3010 Hostname
Notes Ink/Toner Refill

Wired NIC 58:38:79:AE:64:BE

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jan 21, 2025 03:42 PM 
Status changed from (2) Scheduled to (5) Completed
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David Kunz Jan 21, 2025 03:42 PM 
This copier has been setup and I've input emails. I 
told TJ if they want folder locations to make a 
request.
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David Kunz Jan 16, 2025 02:40 PM 
Status changed from (1) Pending to (2) Scheduled
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David Kunz Jan 16, 2025 02:40 PM 
scheduled
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Kyla Aitaro Jan 16, 2025 01:22 PM 
Task reassigned to David Kunz.
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Kyla Aitaro Jan 16, 2025 01:20 PM 
****This is an email****

Howdy!

Since this was a new printer, it got shipped 
directly to the WUC and I don't believe that it 
got a WOU number. The original purchase order was 
made by Amy Valencia under #14169.

David Kunz was helping us before when we 
originally ordered it, and I believe that he said 
he might be able to help set it up as well.

Thank you,
TJ
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Kyla Aitaro Jan 16, 2025 01:20 PM 
****This is an OUTGOING email****

Hi TJ,

Our techs would be more than happy to help with 
setting up your department's new printer! I would 
only need your printer's WOU# to create the ticket 
for our techs to confirm the desired date/time you 
wish to do the setup.

Have a great rest of your day :)

Best,
Kyla
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Kyla Aitaro Jan 16, 2025 01:20 PM 
****This is an email****

Howdy!

The office of New Student & Family Programs is 
moving next week to the WUC 119 (old CPP space). 
We have a new printer that needs to be set up.

Can you all set this up on Wednesday, January 22nd 
morning?

Thank you,
TJ
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