Service Request Ticket - # 86144

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2025 09:46 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20161107[Edit Inv] (opens in a new window) Bldg/Room PP 123
Service Tag Description Xerox VersaLink C400 Color Printer #C400/DN
Serial No. 7HB455977 Location Planning Office, Color Laser

Model C400/DN Hostname pp-poncho
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages NETWORKED IP ADDRESS:140.211.117.41 Ink/Toner Refill

Wired NIC 9C:93:4E:65:2E:8F

TECHS Submitted by Benjamin Pierce Contact bpierce23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jan 27, 2025 01:29 PM 
Plan conversion code: latydj
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David Kunz Jan 27, 2025 01:29 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Jan 17, 2025 09:55 AM 
Opened Xerox ticket
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David Kunz Jan 17, 2025 09:52 AM 
Total Impressions 29287
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Benjamin Pierce Jan 17, 2025 09:46 AM 
Printer in Physical Plant named poncho say incompatible toner for 
black toner
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