Service Request Ticket - # 86161

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2025 09:25 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190858[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 8M7RYY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. 8M7RYY2 Location Nik Tech Laptop

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC 4C:1D:96:99:02:78


Bluetooth NIC 4C:1D:96:99:02:7C


AUX NIC 98:E7:43:D5:DF:92

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 04, 2025 12:58 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 04, 2025 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Feb 04, 2025 12:58 PM 
done
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David Kunz Jan 30, 2025 05:00 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Dyllan Coons Jan 24, 2025 01:46 PM 
	
On my desk Self Service is Down
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Ian Cooper Jan 21, 2025 09:25 AM 
Needs imaging. On imagine desk.
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