Service Request Ticket - # 86177

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2025 12:05 PM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240242[Edit Inv] (opens in a new window) Bldg/Room BELL 303
Service Tag Description Apple 14-inch MacBook Pro: Apple M4 Pro Chip with
Serial No. GJ6JTFP459 Location Kenneth Kirby replacing W 20191089

CPU Unknown


OS Unknown Software

Wireless NIC 84:2F:57:1E:D2:23


Bluetooth NIC 84:2F:57:1F:AE:F6

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 21, 2025 01:26 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 21, 2025 01:26 PM 
Helped map his H drive.  And we added it to his favorites for later use if needed.
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John Rushing Jan 21, 2025 12:30 PM 
Task reassigned to John Rushing.
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Kyla Aitaro Jan 21, 2025 12:05 PM 
Greetings,
The laptop I have been giving to use in my office 
is not allowing me access to the H drive.  This 
makes it nearly impossible for me to do my work 
for the University.  Can I please get some help 
today rectifying this situation?  Thank you for 
your time.  

Ken Kirby
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