Service Request Ticket - # 86197

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2025 02:02 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180240[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag 7649HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7649HQ2 Location Smart Classroom Instructor Station UPG TBA

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:AF:F8

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

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Tony Benedetti White
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Tony Benedetti White Jan 22, 2025 02:18 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jan 22, 2025 02:18 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jan 22, 2025 02:18 PM 
replaced keyboard
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Tony Benedetti White Jan 22, 2025 02:02 PM 
bringing spare keyboard with me
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