Service Request Ticket - # 86280

Service Request Information

CONTACT Name Brookbank, Elizabeth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2025 05:01 PM
Department Library & Media Services Phone 88657
Location Email brookbanke@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240320[Edit Inv] (opens in a new window) Bldg/Room HL 117D
Service Tag 46DB164 Description Dell Latitude 5550 laptop
Serial No. VN0F6W06WSV004CP00A4 Location Elizabeth Brookbank (replacing W20171225)

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:00:A4:72


Wireless NIC 00:72:EE:4E:AC:14

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Abigail Ratliff Feb 05, 2025 10:53 AM 
20171225[Edit Inv] from two week pile need to get bookmarks 
of her computer.
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David Kunz Feb 04, 2025 04:47 PM 
Status changed from (2) Scheduled to (5) Completed
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Ian Cooper Feb 03, 2025 03:29 PM 
Task reassigned to Dyllan Coons.
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Ian Cooper Feb 03, 2025 03:29 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Ian Cooper Feb 03, 2025 03:04 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ian Cooper Feb 03, 2025 03:04 PM 
Sent a message asking about delivery.
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Joanie Kinnaman Jan 28, 2025 05:01 PM 
laptop 20240320[Edit Inv]
monitor 20240348[Edit Inv]
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