Service Request Ticket - # 86296

Service Request Information

CONTACT Name McShane, JD   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2025 12:33 PM
Department Athletics Phone
Location Email jmcshane22@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20240334[Edit Inv] (opens in a new window) Bldg/Room NPE 126
Service Tag Description Apple 10.9-inch iPad Wi-Fi 64GB - Silver #MPQ03LL/A
Serial No. H9CVP2K4R2 Location Clayton Jones

CPU Unknown


OS Unknown Software
TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 04, 2025 08:17 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 29, 2025 03:05 PM 
Emailed with instructions on how to install from Self Service.
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David Kunz Jan 29, 2025 01:26 PM 
Task reassigned to John Rushing.
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Allie Clark Jan 29, 2025 12:33 PM 
****This is an email****
Below is the WOU# for one of our iPads. For now, 
please add Spotify to the device. We will reach 
out at a later time with any other apps we need 
added and/or devices to add apps to.

iPad WOU#: 20240334[Edit Inv]

Thank you again for your help! If you need 
anything else from me to get this setup, please 
don’t hesitate to let me know
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