Service Request Ticket - # 86304

Service Request Information

CONTACT Name Ellingson-Sayen, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2025 09:48 AM
Department Health & Exercise Science Phone 89428
Location Email ellingsonsayenl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20240344[Edit Inv] (opens in a new window) Bldg/Room RWEC 244
Service Tag Description LG 43SQ700S-W 42.5-inch 4K HDR Monitor (White)
Serial No. 409NTPC9J096 Location Laura Ellingson-Sayen
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 03, 2025 11:56 AM 
Status changed from (2) Scheduled to (5) Completed
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Benjamin Pierce Feb 03, 2025 11:56 AM 
Laura's new monitor has been set up
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Benjamin Pierce Feb 03, 2025 11:56 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Feb 03, 2025 09:23 AM 
Set up time changed to 10:00am
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Benjamin Pierce Jan 31, 2025 09:40 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Benjamin Pierce Jan 31, 2025 09:38 AM 
****This is an email****
Hi Ben,

I’ll be on campus on Monday and available between 9:30 and 1:30. 
Could it happen during that window?

Thanks!
Laura
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Benjamin Pierce Jan 31, 2025 09:32 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Benjamin Pierce Jan 31, 2025 08:56 AM 
****This is an outgoing email****
Hi Laura,

I need some additional information regarding service request #86304

Description: deliver and set up 43-inch TV for Laura

We have your new monitor ready to go. When could someone come 
by and set it up.

Thanks

Ben
UCS
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Public
Joanie Kinnaman Jan 30, 2025 09:52 AM 
please adhere WOU# on monitor once set up, please!
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Joanie Kinnaman Jan 30, 2025 09:48 AM 
she has waited a while for this.  Not our fault, but 
I know she is anxious.  The monitor is in my office.  
Joanie
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