Service Request Ticket - # 86326

Service Request Information

CONTACT Name Cavaletto, Benjamin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2025 10:52 AM
Department Human Resources Phone 88250
Location Email cavaletb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160751[Edit Inv] (opens in a new window) Bldg/Room TODD 122
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25TC08WGG7V Location Emily Herb for HR interpreting.

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC A8:60:B6:24:54:5D


Wireless NIC 58:40:4E:E6:4C:42


Bluetooth NIC 58:40:4E:E6:4C:43

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 04, 2025 02:42 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 04, 2025 02:42 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 04, 2025 02:42 PM 
Completed
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Abigail Ratliff Feb 03, 2025 11:18 AM 
****This is an incoming email****
I approve this request.

Emily
Emily Herb --  NIC-Master
Affirming pronouns -- she/her/hers
Director, Faculty & Staff Access Services
Human Resources
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Abigail Ratliff Feb 03, 2025 10:52 AM 
****This is an incoming email****
Hello,

With Emily's permission, I'd like to request admin 
access to the mac computer in Todd Hall 122 
(20160751). I need this (and maybe also for Hal 
Anderson and Peter Flora) in order to update 
Google Chrome and download other programs that 
could be helpful for interpreting.

Thank you,

Ben
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