Service Request Ticket - # 86329

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2025 12:03 PM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230216[Edit Inv] (opens in a new window) Bldg/Room DFSC 115
Service Tag Description Dell Latitude 5540
Serial No. hvdr4y3 Location Michael LeMaster

CPU Unknown


OS Unknown Software

Wired NIC 4C:D7:17:27:AB:37


Wireless NIC BC:03:58:CC:31:9D


Bluetooth NIC BC:03:58:CC:31:A1

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Ian Cooper Feb 05, 2025 03:33 PM 
Task reassigned to Tony Benedetti White.
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Ian Cooper Feb 05, 2025 03:33 PM 
Task reassigned to Tony Benedetti White.
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Ian Cooper Feb 05, 2025 03:33 PM 
Installed and working.
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Benjamin Pierce Feb 05, 2025 10:20 AM 
Priority changed from (3) Priority to (2) High Priority.
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Benjamin Pierce Feb 05, 2025 10:09 AM 
Task reassigned to UCS Tech.
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Benjamin Pierce Feb 05, 2025 10:09 AM 
I went to his office and no one was there
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Ian Cooper Feb 04, 2025 09:27 AM 
Task reassigned to Benjamin Pierce.
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Ian Cooper Feb 04, 2025 09:27 AM 
Scheduled for Ben for 2/5/25 between 8 and 9.
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Ian Cooper Feb 03, 2025 12:54 PM 
Left message asking if there is a good time to come in and help 
update his software.
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