Service Request Ticket - # 86335

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2025 09:18 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211236[Edit Inv] (opens in a new window) Bldg/Room WEST
Service Tag 70Z5FL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. 70Z5FL3 Location Jessica Shumake

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:2C:C2:E8


Wireless NIC 60:A5:E2:8A:8D:42

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 24, 2025 11:10 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 24, 2025 11:10 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Feb 24, 2025 11:10 AM 
done
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Dyllan Coons Feb 18, 2025 10:11 AM 
on my desk imaging
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Ian Cooper Feb 04, 2025 09:18 AM 
In 2 weeks pile. Image on or after 2/18/25
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