Service Request Ticket - # 86346

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2025 04:42 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20240365[Edit Inv] (opens in a new window) Bldg/Room SHCC 101
Service Tag 7BKZT64 Description Dell OptiPlex SFF, Intel Core i7 (WIN 11 Pro, 32GB, 512 GB M.2 PCIe NVMe Class Solid State Drive
Serial No. 7BKZT64 Location Reception Desk Station #2 (replace W20170393)

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 18, 2025 02:23 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Benjamin Pierce Feb 18, 2025 02:23 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Feb 18, 2025 02:23 PM 
The new computer has been set up
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Dyllan Coons Feb 18, 2025 10:15 AM 
pdr old computer
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Dyllan Coons Feb 18, 2025 10:15 AM 
anytime
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Andrew Zhen Feb 05, 2025 05:05 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Andrew Zhen Feb 05, 2025 03:43 PM 
imaged
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