Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Feb 05, 2025 11:49 AM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20240367 (opens in a new window)	Bldg/Room	SHCC 204
	Service Tag	4QBZT64	Description	Dell OptiPlex SFF, Intel Core i7 (WIN 11 Pro, 32GB, 512 GB M.2 PCIe NVMe Class Solid State Drive
	Serial No.	4QBZT64	Location	SHCC 204 (replacing 20180764)
	CPU	Unknown
	OS	Unknown	Software

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	amclark23@wou.edu	88925

Entered by	Date	Memo
Allie Clark			Email Public
Entered by	Date	Memo
Ian Cooper	Feb 21, 2025 01:55 PM	Task reassigned to Allie Clark.	Add Attachment
Ian Cooper	Feb 21, 2025 01:55 PM	Task reassigned to Allie Clark.	Add Attachment
Ian Cooper	Feb 21, 2025 01:55 PM	Set up complete.	Add Attachment
Dyllan Coons	Feb 21, 2025 12:50 PM	Task reassigned to Ian Cooper.	Add Attachment
Dyllan Coons	Feb 20, 2025 12:41 PM	Do this when we do Beths sr 86397	Add Attachment
Dyllan Coons	Feb 18, 2025 10:25 AM	room 104 is computer pdr, Both monitors pdr take monitors from beth 201 to this setup.	Add Attachment
Andrew Zhen	Feb 05, 2025 05:05 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Andrew Zhen	Feb 05, 2025 03:43 PM	imaged	Add Attachment
Joanie Kinnaman	Feb 05, 2025 11:49 AM	tower (20180764) and Monitors (20100670, 20140301) can be removed once 20240367 is up and running. Also in place of these old monitors, set up 20170388 & 20170384 in its place	Add Attachment