Service Request Ticket - # 86368

Service Request Information

CONTACT Name Harris, Grant   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2025 12:43 PM
Department Phone 88594
Location Email harrisge@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171069[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag CSGHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSGHRP2 Location Front Desk Area

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; To be transferred from W#20130843: NaturalReader ED Sliver with Spanish and French voices from VISA2011002696; FEB2015 ABBYY FineReader Pro v12 from P0095648 and PDF Transformer from P0058354, MARCH2015 Camtasia Studio WIN v.8.5.0 from VISA2014004415 & TextAloud v3.0.79 WIN from VISA2014004414; Camtasia 2024(remove before reimage)

Wired NIC D8:9E:F3:4B:A9:AA

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Feb 06, 2025 05:12 PM 
Task reassigned to David Kunz.
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David Kunz Feb 06, 2025 05:12 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Feb 06, 2025 05:12 PM 
Spotter has been installed and Sophos has been 
removed. Closing request.
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Kyla Aitaro Feb 06, 2025 12:43 PM 
****This is an email****
Hello,

I was wondering if a tech could come and 
install the Spotter Camera software on our 
second computer in the testing center. The 
WOU ID# on the computer is: 20171069[Edit Inv]

We already have spotter installed on the 
other computer in the testing center, but 
would like to have access to it on both 
computers if possible. 

Thank you
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