Service Request Ticket - # 86396

Service Request Information

CONTACT Name Rodriguez, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2025 12:08 PM
Department Student Health & Counseling Center Phone 88313
Location Email rodriguezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240326[Edit Inv] (opens in a new window) Bldg/Room SHCC MA Station
Service Tag H6DB164 Description Dell Latitude 5550 laptop
Serial No. VN0F6W06WSV004CP00AF Location Veronica Rodriguez

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:00:AB:22


Wireless NIC 00:72:EE:34:3E:C4

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 21, 2025 11:22 AM 
Status changed from (2) Scheduled to (5) Completed
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Benjamin Pierce Feb 21, 2025 11:22 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Feb 21, 2025 11:22 AM 
The set up has been complete. The scanner, printer, and DYMO has 
been set up
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Dyllan Coons Feb 20, 2025 03:27 PM 
Status changed from (1) Pending to (2) Scheduled
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Dyllan Coons Feb 20, 2025 03:27 PM 
Status changed from (1) Pending to (2) Scheduled
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Dyllan Coons Feb 20, 2025 03:27 PM 
Tommorow 10am 2/21
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Dyllan Coons Feb 20, 2025 12:37 PM 
****This is an outgoing email****
Hi Veronica,

I need some additional information regarding 
service request #86396

Description: setup new laptop 20240326[Edit Inv] and docking 
station 20230200[Edit Inv]

   The computer that was requested by you or your 
department is ready to be delivered and set up. 
Can 
you please provide us with some times and dates 
that would work for you? Also the room 
number/location to verify the installation 
location.

-- 
Thank you for your time,
Dyllan C.
UCS Tech
Dcoons24@mail.wou.edu
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Public
Dyllan Coons Feb 18, 2025 10:16 AM 
setup with veronica
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Benjamin Pierce Feb 17, 2025 09:59 AM 
The laptop is set up and ready to go out
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Joanie Kinnaman Feb 10, 2025 12:08 PM 
They will store W20170845 in their storage
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