Service Request Ticket - # 86414

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2025 10:45 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191094[Edit Inv] (opens in a new window) Bldg/Room WUC 143
Service Tag HXTQNW2 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. HXTQNW2 Location Student Engagment ID Card laptop

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:D8:3E:18:A0:B0


Wireless NIC 2C:EA:7F:25:26:7F

TECHS Submitted by Freya Raybold Contact fraybold23@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 25, 2025 01:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Benjamin Pierce Feb 25, 2025 01:23 PM 
Laptop has been given to front desk
 Add Attachment
Dyllan Coons Feb 25, 2025 01:01 PM 
Task reassigned to Benjamin Pierce.
 Add Attachment
Dyllan Coons Feb 25, 2025 01:01 PM 
done chelsea is admin given to ben to return
 Add Attachment
Dyllan Coons Feb 21, 2025 04:48 PM 
on tech desk charging
 Add Attachment
Freya Raybold Feb 11, 2025 10:45 AM 
Chelsee just wants 20191094[Edit Inv] reimaged and returned 
to Student Engagment/Her. Just a department laptop 
dosen't need two weeks. Just wants the most recent 
image on it. On imaging desk
 Add Attachment