Service Request Ticket - # 86426

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2025 03:41 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160930[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag 1565LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1565LH2 Location Front Desk

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0C:63

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Mary Dycus Feb 11, 2025 03:52 PM 
Task reassigned to Benjamin Pierce.
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Mary Dycus Feb 11, 2025 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Mary Dycus Feb 11, 2025 03:52 PM 
The plug on the back of the monitor was unplugged 
:/ Ben was able to just plug it back in for her.
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Mary Dycus Feb 11, 2025 03:43 PM 
Ben is headed over there right now.
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Mary Dycus Feb 11, 2025 03:41 PM 
Contact Info: Contact Name: Belle Surla
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Public
Mary Dycus Feb 11, 2025 03:41 PM 
Bella Surla called stating that the device in 
Abby's House WUC 106 is not powering on. She did 
say that there is a white light blinking on the 
device and she does not see anything unplugged at 
all.
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