Service Request Ticket - # 86433

Service Request Information

CONTACT Name Olsen, Mandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2025 09:29 AM
Department Education & Leadership Phone 88471
Location Email olsena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240038[Edit Inv] (opens in a new window) Bldg/Room RWEC 124
Service Tag F4NP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV004750042 Location Mandy Olsen, replacing 20160905

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:2A:A4


Wireless NIC 6C:2F:80:8D:D0:BA

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Feb 18, 2025 09:44 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Feb 18, 2025 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Ian Cooper Feb 18, 2025 09:44 AM 
Set up complete.
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Tony Benedetti White Feb 17, 2025 01:37 PM 
Hi! My office door is open and you have permission 
to enter (excuse the mess). I'm around most of the 
day tomorrow but like I said, if you want to just 
come in, that's fine!
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Tony Benedetti White Feb 12, 2025 01:13 PM 
****This is an outgoing email****
Hi Mandy,

We were just following up with you regarding a 
service request that we have for you.  (#86433)

Description: please install mouse and keyboard for 
Mandy

We were wondering When a good time for us to set 
this up would be?

Thanks,
Tony Benedetti White
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Public