Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Feb 12, 2025 09:41 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240330 (opens in a new window)	Bldg/Room	WEL 226
	Service Tag	CZCB164	Description	Dell Latitude 5550 laptop
	Serial No.	VN0F6W06WSV004CP008W	Location	Kwabena Boakye, NEW VPFA
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	E8:CF:83:00:AA:8C
	Wireless NIC	00:72:EE:4E:4D:CD

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	Feb 24, 2025 08:43 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
David Kunz	Feb 24, 2025 08:43 AM	This set up was completed by me on Friday 2/21	Add Attachment
Joanie Kinnaman	Feb 18, 2025 03:15 PM	20240448 secondary monitor	Add Attachment
Dyllan Coons	Feb 17, 2025 12:48 PM	Task reassigned to David Kunz.	Add Attachment
Dyllan Coons	Feb 17, 2025 12:48 PM	Done imaging needs admin rights on david's desk. User does not have a wou email yet.	Add Attachment
Joanie Kinnaman	Feb 12, 2025 09:41 AM	laptop 20240330 monitor 20240371	Add Attachment