Service Request Ticket - # 86477

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2025 09:27 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20211282[Edit Inv] (opens in a new window) Bldg/Room WUC 210
Service Tag H81QQN3 Description Dell OptiPlex 7090 Small Form Factor 512GB
Serial No. H81QQN3 Location Info Desk

CPU 11th Gen Intel® Core- i5-11500


OS Unknown Software
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Feb 19, 2025 12:28 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Feb 19, 2025 12:28 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Feb 19, 2025 12:28 PM 
Put in Purchase Request 14353 yesterday and it was ordered.
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Ian Cooper Feb 18, 2025 10:25 AM 
Contact changed from Faculty/Staff New to Chelsee Blatner.
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Ian Cooper Feb 18, 2025 10:25 AM 
Hello Chelsee,I got a service request about borrowing a wireless 
keyboard for your student work station while a purchase request is 
put in for a new one. We don't have any loaner wireless keyboards 
right now but we have brand new ones in stock so if you get a 
purchase request in we could have the new one out to you guys 
today!Sincerely,


-- 
Ian CooperHe/Him/HisUCS Student Tech.
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Kyla Aitaro Feb 18, 2025 09:27 AM 
Chris Shearer
WUC info desk 

called reporting their wireless keyboard is having 
issues. They are requesting to have a temporary 
wireless keyboard replacement while they put in a 
purchase request for a new wireless keyboard.
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