Service Request Ticket - # 86479

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2025 09:55 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210785[Edit Inv] (opens in a new window) Bldg/Room SSC 114
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C70014 Location Andrew Fletcher

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:4F:BC:17


Wireless NIC D4:54:8B:BF:CA:FC

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 20, 2025 02:59 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 20, 2025 02:59 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 20, 2025 02:59 PM 
Returned and updated in inventory
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David Kunz Feb 20, 2025 12:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Feb 20, 2025 12:55 PM 
Waiting for Sharon to tell me who to make as admin 
on this device
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David Kunz Feb 19, 2025 05:27 PM 
On imaging desk
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David Kunz Feb 19, 2025 05:25 PM 
Priority changed from (3) Priority to (2) High Priority.
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Kyla Aitaro Feb 18, 2025 09:55 AM 
****This is an email****

Hello UCS,

We have a computer that Hayden Campos brought in 
to get wiped, I was just wondering if it was done 
yet.

It is a PC laptop WOU #2021 0785
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