Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Feb 18, 2025 09:56 AM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210400 (opens in a new window)	Bldg/Room	SAC 111
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGP07RQ05N	Location	AC Orlando Gaeta's desk
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:59:94:B4
	Bluetooth NIC	3C:06:30:4C:7A:A7

TECHS	Submitted by	Kyla Aitaro	Contact	aitarok@wou.edu	88925
	Primary Technician		Contact	vasenr@wou.edu

Entered by	Date	Memo
Rowan Vasen			Email Public
Entered by	Date	Memo
Kyla Aitaro	Feb 27, 2025 01:15 PM	**This is an email** Sharon Price 10:25 AM (2 hours ago) to UCS Hello UCS, I was just wondering if this computer had been found at UCS? Thanks, Sharon	Add Attachment
Kyla Aitaro	Feb 27, 2025 01:14 PM	**This is an email** Sharon Price Tue, Feb 18, 9:15 AM (9 days ago) to me Hello UCS, We have a computer that Hayden Campos brought in to get wiped, I was just wondering if it was done yet. It is a PC laptop WOU #2021 0785 We had another laptop that you were looking for earlier that we don't have here and we are wondering if maybe it was there? It was: 2021 0400. Thank you, Sharon	Add Attachment
Rowan Vasen	Feb 27, 2025 10:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Rowan Vasen	Feb 18, 2025 04:58 PM	Task reassigned to Rowan Vasen.	Add Attachment
Kyla Aitaro	Feb 18, 2025 09:56 AM	**This is an email** Hello UCS, We had another laptop that you were looking for earlier that we don't have here and we are wondering if maybe it was there? It was: 2021 0400. Thank you, Sharon	Add Attachment