Service Request Ticket - # 86504

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2025 01:39 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240389[Edit Inv] (opens in a new window) Bldg/Room HL 117C
Service Tag FMHH864 Description Dell Latitude 5550 laptop
Serial No. VN0F6W06WSV0051800QE Location Janeanne Rockwell-Kincanon (replacing W20180599)

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:02:EB:86


Wireless NIC 00:72:EE:2F:DD:D4

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 25, 2025 03:04 PM 
Status changed from (2) Scheduled to (5) Completed
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Benjamin Pierce Feb 25, 2025 03:04 PM 
The set up has been completed
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Benjamin Pierce Feb 25, 2025 01:51 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Feb 25, 2025 12:10 PM 
Status changed from (1) Pending to (2) Scheduled
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Benjamin Pierce Feb 25, 2025 12:10 PM 
Scheduled at 2:00
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Dyllan Coons Feb 25, 2025 12:07 PM 
Imaged and ready to go.
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Joanie Kinnaman Feb 19, 2025 01:39 PM 
laptop 20240389[Edit Inv]
monitor 20240376[Edit Inv]
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