Service Request Ticket - # 86506

Service Request Information

CONTACT Name Verdegaal-Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2025 01:49 PM
Department ASWOU Phone 88303
Location Email verdegaaltaylorp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110310[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Apple MacBook Pro, 15-inch, 2.0GHz Intel Core i7
Serial No. C02GD5ETDRJC Location Paula Taylor

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS Unknown Software MAC OS X Lion(10.7),bundled with iLife 11(includes iPhoto, iMovie, and GarageBand), Windows 7 Pro license(dualboot) from P0082240,MS Office for MAC 2011 & MS Office Pro Plus 2010 from P0082232

Wired NIC 3C:07:54:21:53:D6


Wireless NIC 60:C5:47:8F:9F:A6


Bluetooth NIC 60:C5:47:8F:9F:A7

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Feb 20, 2025 02:05 PM 
Status changed from (1.5) In Progress to (5) Completed
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Ian Cooper Feb 20, 2025 02:05 PM 
Computer has been picked up and is going to PDR.
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Ian Cooper Feb 19, 2025 02:05 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Feb 19, 2025 02:05 PM 
Status changed from (1) Pending to (1.5) In Progress
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Allie Clark Feb 19, 2025 01:55 PM 
****This is an email****
It is in my office but I am leaving for today. 

Tomorrow, anytime between 8AM and 12PM and 1PM-
5PM. WUC 121A
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Allie Clark Feb 19, 2025 01:49 PM 
ASWOU has a MacBook #20110310[Edit Inv] that was replaced in 
2019 but the old computer was never taken.
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