Service Request Ticket - # 86517

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2025 10:48 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140397[Edit Inv] (opens in a new window) Bldg/Room SHCC
Service Tag Description Xerox 3260/DI Monochrome Laser Printer
Serial No. K7A221078 Location Trisha Guy

Model Phaser 3260DI Hostname
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:39:BD:17

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
Ian Cooper Feb 21, 2025 11:46 AM 
Task reassigned to David Kunz.
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Ian Cooper Feb 21, 2025 11:46 AM 
Task reassigned to David Kunz.
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Ian Cooper Feb 21, 2025 11:46 AM 
David fixed this issue.
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Kyla Aitaro Feb 20, 2025 11:49 AM 
****This is an INCOMING email****

Also, my desktop printer isn't showing up in 
printing options. The power light is on the 
printer.

WOU ID: 20140397[Edit Inv]
Room 203
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Kyla Aitaro Feb 20, 2025 10:48 AM 
user called seeking tech assistance in connecting 
local printer to device.
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