Task reassigned to Benjamin Pierce.

On tech desk being worked on by Benjamin. 

Priority changed from (2) High Priority to (1) Highest Priority.

Hi LouAnn,
I have a loaner computer ready for you. Let me know 
when you have time and I can deliver it for you.
Thank,David

Priority changed from (3) Priority to (2) High Priority.

****This is an email****

Hello,

 

The keyboard on my Dell laptop has been cranky. 
The number keys don’t work consistently, which 
causes a problem if I try to log in during a 
meeting outside of our office (when I’m not 
plugged into a keyboard).

 

I spoke with John Rushing last week and he was 
looking into a loaner that I could use so this one 
could be repaired, but I wanted to send an email 
to provide proper tracking of this request. I’ve 
included him on my email as an FYI.

 

The ID on the laptop is 20200476. (I’m not sure if 
it aligns with the date parameters for replacement 
or should just be repaired.)

 

Thank you for your assistance.

LouAnn