Service Request Ticket - # 86528

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2025 03:14 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210099[Edit Inv] (opens in a new window) Bldg/Room WEL 140H
Service Tag B7LK1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. B7LK1J3 Location Stevie Jennings

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:04:C1:77


Wireless NIC F4:7B:09:45:74:EB

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 24, 2025 12:50 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 24, 2025 12:50 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 24, 2025 12:50 PM 
Installed
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David Kunz Feb 24, 2025 10:58 AM 
Status changed from (3) Order in Process to (6) Ready to Deliver
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David Kunz Feb 24, 2025 10:41 AM 
Task reassigned to New Equip. Setup.
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David Kunz Feb 24, 2025 08:53 AM 
Status changed from (1) Pending to (3) Order in Process
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David Kunz Feb 24, 2025 08:52 AM 
Added to FinAid DUO group. Moved to FinAid RDP group 
in AD. Updating Windows and Dell updates now.
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Joanie Kinnaman Feb 24, 2025 08:40 AM 
Task reassigned to David Kunz.
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Joanie Kinnaman Feb 24, 2025 08:40 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joanie Kinnaman Feb 20, 2025 03:16 PM 
Contact Info: Stevie Jennings V00411724 jenningss@wou.edu Welcome 
140H
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Public
Joanie Kinnaman Feb 20, 2025 03:14 PM 
They already have monitors, dock and keyboard/mouse.
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