Service Request Ticket - # 86552

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2025 04:54 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210113[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag FRHL1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. FRHL1J3 Location GFA pool

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:04:C2:53


Wireless NIC F4:7B:09:29:EF:F5


Bluetooth NIC F4:7B:09:29:EF:F9

TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Dyllan Coons Feb 24, 2025 09:54 AM 
Task reassigned to Brady Parksion.
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Dyllan Coons Feb 24, 2025 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Feb 24, 2025 09:54 AM 
Done handed to brady to make a gfa device
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Dyllan Coons Feb 21, 2025 04:54 PM 
Reimage 20210113[Edit Inv] then make it a GFA pool device, on 
my desk. updating windows
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