Service Request Ticket - # 86553

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2025 04:58 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191094[Edit Inv] (opens in a new window) Bldg/Room WUC 143
Service Tag HXTQNW2 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. HXTQNW2 Location Student Engagment ID Card laptop

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:D8:3E:18:A0:B0


Wireless NIC 2C:EA:7F:25:26:7F

TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Feb 24, 2025 08:30 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Feb 24, 2025 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Feb 21, 2025 04:58 PM 
Reimage 20191094[Edit Inv] then make it a Loaner device, on 
tech desk hasn't been through case yet.
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