Service Request Ticket - # 86591

Service Request Information

CONTACT Name Morrison, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2025 12:34 PM
Department Disability Access Services Phone 88250
Location Email morrisona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210810[Edit Inv] (opens in a new window) Bldg/Room SSC 105B
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C6003S Location Alexis Morrison

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:8F:3F


Wireless NIC 2C:6D:C1:AB:90:B4

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Feb 25, 2025 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce Feb 25, 2025 01:23 PM 
The Ethernet cord was slightly unplugged. I plugged it back in and it 
is working
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Kyla Aitaro Feb 25, 2025 12:34 PM 
user is seeking tech assistance. she noticed her 
ethernet cable was unplugged and now claims she is 
having wifi issues.

Available today:
12pm-2:30pm
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