Service Request Ticket - # 86600

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2025 05:05 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240249[Edit Inv] (opens in a new window) Bldg/Room ITC 005
Service Tag Description Apple 14-inch MacBook Pro: Apple M4 Pro Chip with 12-core CPU and 16-core GPU, 24GB, 512GB SSD = Silver #MX2E3LL/A
Serial No. J3C9CH0914 Location Ryan McGlinchey

CPU Unknown


OS Unknown Software

Wireless NIC 84:2F:57:1E:4E:6F


Bluetooth NIC 84:2F:57:24:B2:15

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Mar 04, 2025 12:37 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 04, 2025 12:37 PM 
Final Cut Pro installed through JAMF.
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John Rushing Feb 27, 2025 02:52 PM 
added application through JAMF
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Andrew Zhen Feb 26, 2025 04:29 PM 
Task reassigned to John Rushing.
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Andrew Zhen Feb 26, 2025 04:25 PM 
should have creative cloud and acrobat, needs final 
cut to be ordered?
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Nathan Sauer Feb 25, 2025 05:06 PM 
Contact Info: Ryan Mcglinchey, V#00311748, 8-8078
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