Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Feb 26, 2025 10:23 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240394 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	B9DH864	Description	Dell Latitude 5550 laptop
	Serial No.	VN0F6W06WSV00518000O	Location	Jamie Tennant
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	E8:CF:83:02:EB:46
	Wireless NIC	00:72:EE:34:0C:29

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
Rowan Vasen	Feb 27, 2025 10:21 AM	Task reassigned to David Kunz.	Add Attachment
Rowan Vasen	Feb 27, 2025 10:21 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joanie Kinnaman	Feb 26, 2025 11:25 AM	Jamie Tennant V00411953 UCS007	Add Attachment
Joanie Kinnaman	Feb 26, 2025 11:24 AM	Contact changed from John Rushing to Faculty/Staff New.	Add Attachment
Joanie Kinnaman	Feb 26, 2025 10:26 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Joanie Kinnaman	Feb 26, 2025 10:26 AM	starts tomorrow 02/27	Add Attachment
Joanie Kinnaman	Feb 26, 2025 10:23 AM	laptop: 20240394 monitor: 20240381	Add Attachment