****This is an incoming email****
Hello,

I haven't had the chance to have the student fully sign into creative 
cloud yet, but will let you know if we still have an issue after that.

Best,
Aubrey

****This is an incoming email****
Hi!

I have a couple of questions about this request. A 
technician came in and updated some things. I 
remember they told me to have the student open 
Adobe creative cloud and then it should be good 
from there, but Adobe creative cloud started 
prompting the student to sign in and insert 
personal information for security reasons. Do they 
need to do all of that?

Best,
Aubrey

Adobe now works when creative cloud gets updated

Creative cloud needed to be updated

****This is an OUTGOING email****

Hello,

What is the WOU# of the computer that is having 
issues with Adobe? 

Also, what does your availability look like for 
today so I can work with a tech to schedule a time 
for them to head over and assist. 

Best,
Kyla

****This is an email****

Hello! 

We are having an issue with Adobe Acrobat on one 
of our computers. I have attached an image of the 
error message. It closes down the whole app after 
closing the pop-up. Do we need to do something on 
our end to fix this or will you all have to come 
by to update it?

Best,
Aubrey