Service Request Ticket - # 86624

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2025 10:15 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240250[Edit Inv] (opens in a new window) Bldg/Room SAC 133
Service Tag Description Apple 14-inch MacBook Pro: Apple M4 Pro Chip with 12-core CPU and 16-core GPU, 24GB, 512GB SSD = Silver #MX2E3LL/A
Serial No. LR92VFJP6L Location Matthew Johnson

CPU Unknown


OS Unknown Software

Wireless NIC 70:8C:F2:AF:50:0C


Bluetooth NIC 70:8C:F2:AF:62:EA

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Feb 28, 2025 10:41 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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David Kunz Feb 28, 2025 10:41 AM 
This is all set up
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Dyllan Coons Feb 28, 2025 09:10 AM 
Task reassigned to David Kunz.
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Dyllan Coons Feb 28, 2025 09:10 AM 
This is done we just need to provide him with admin 
rights.
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Dyllan Coons Feb 27, 2025 03:33 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dyllan Coons Feb 27, 2025 03:33 PM 
Imaged ready to go, called no answer
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Joanie Kinnaman Feb 27, 2025 10:52 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joanie Kinnaman Feb 27, 2025 10:47 AM 
Contact Info: Matthew Johnson V00411968  Cottage 208
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Public
Joanie Kinnaman Feb 27, 2025 10:15 AM 
laptop: 20240250[Edit Inv]
monitor: 20240382[Edit Inv]
please select a nice second monitor out of the free 
pile, please
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