Service Request Ticket - # 86639

Service Request Information

CONTACT Name Morgan, Sam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2025 04:02 PM
Department Phone
Location Email morgansj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240398[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag F6HH864 Description Dell Latitude 5550 laptop
Serial No. VN0F6W06WSV0051800KM Location Sam Morgan

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:02:EF:46


Wireless NIC 00:72:EE:2F:DD:ED

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Mar 11, 2025 03:03 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Benjamin Pierce Mar 11, 2025 03:03 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Mar 11, 2025 03:03 PM 
The laptop has been gotten and the VPN has been set up
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Ian Cooper Mar 11, 2025 09:42 AM 
Sam said she will come in to pick up laptop.
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Ian Cooper Mar 04, 2025 01:02 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ian Cooper Mar 04, 2025 01:02 PM 
Hello Sam, I'm from UCS and am just finishing up the set up of your 
new laptop! Is there a good time we could bring it by or would you 
prefer to come get it from us?
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Joanie Kinnaman Mar 04, 2025 10:48 AM 
will be a hybrid worker
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David Kunz Feb 28, 2025 01:13 PM 
Sam Morgan
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David Kunz Feb 28, 2025 01:13 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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