Service Request Ticket - # 86682

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2025 12:17 PM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20190896[Edit Inv] (opens in a new window) Bldg/Room WEST 113
Service Tag 375QJ03 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 375QJ03 Location Kiara Martinelli - APA
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Mar 04, 2025 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce Mar 04, 2025 03:22 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Mar 04, 2025 03:22 PM 
I turned on the monitor and it worked
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Kyla Aitaro Mar 04, 2025 12:29 PM 
Dell W#20211236[Edit Inv]
Monitor W#20190896[Edit Inv]

user called to report that her monitor just 
completely turned off. They have tried unplugging 
and re-plugging it but can't seem to turn it back 
on. 

Availability : free all day today

user seeks assistance today if possible***
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