Service Request Ticket - # 86709

Service Request Information

CONTACT Name Steed, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2025 12:19 PM
Department Phone
Location Email steedje@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200382[Edit Inv] (opens in a new window) Bldg/Room COT 208
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
Serial No. SC02DQ17KQ05N Location Holli Howard-Carpenter

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC C4:91:0C:B6:8F:81


Bluetooth NIC C4:91:0C:B5:B5:DA

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Mar 07, 2025 02:47 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Mar 07, 2025 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Mar 07, 2025 02:46 PM 
reimaged and delivered to COT 208
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Kyla Aitaro Mar 06, 2025 12:24 PM 
WOU Foundation FD #: 503-838-8281
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Kyla Aitaro Mar 06, 2025 12:21 PM 
contact the WOU Foundation FD or
 email Aliya: abprchers24@mail.wou.edu
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Kyla Aitaro Mar 06, 2025 12:19 PM 
Aliya, student worker dropped off W#20200382[Edit Inv] to be 
reimaged and ready to be assigned to a potential 
new employee. 

She said there are no sensitive files needed to be 
recovered and asked if we could reimage it asap.
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