Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Mar 11, 2025 09:29 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240402 (opens in a new window)	Bldg/Room	WEL 221
	Service Tag	BKGH864	Description	Dell Latitude 5550 laptop
	Serial No.	VN0F6W06WSV0051800BN	Location	Anthony Truong, Limited Duration Banner optimizati
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	E8:CF:83:02:F1:6C
	Wireless NIC	00:72:EE:35:0D:04

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bpierce23@wou.edu	88925

Entered by	Date	Memo
Benjamin Pierce			Email Public
Entered by	Date	Memo
Benjamin Pierce	Mar 14, 2025 01:19 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Benjamin Pierce	Mar 14, 2025 01:19 PM	The set up has been completed	Add Attachment
Benjamin Pierce	Mar 12, 2025 10:11 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Benjamin Pierce	Mar 12, 2025 10:11 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Benjamin Pierce	Mar 12, 2025 10:11 AM	The computer is good to go	Add Attachment
Joanie Kinnaman	Mar 11, 2025 09:44 AM	please grab a second monitor off the free pile	Add Attachment
Joanie Kinnaman	Mar 11, 2025 09:31 AM	Contact Info: Anthony Truong, V00412170	Add Attachment Public
Joanie Kinnaman	Mar 11, 2025 09:29 AM	laptop 20240402 monitor 20240385	Add Attachment