Status changed from (1) Pending to (5) Completed

Task reassigned to Paul Lambert.

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Could anything else be causing this? We've never 
had this issue from that location before.  Over 
the weekend is when the problem first occurred and 
we tried moving to different spots on the turf and 
the problem remained the same.
I haven't had a chance to try what you are 
suggesting, but just wanted to mention that 
addition info.

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On Mon, Mar 10, 2025 at 3:19 PM Andy Main 
 wrote:
Hi Again.
So it seemed to connect in my office but when we 
brought it out to the turf field (which is where 
we use it most frequently), we were unable to 
connect again.
We couldn't load go.com as we could establish a 
connection to the internet unfortunately.
What we are experiencing is shown in the attached 
video.  It seems to start to connect to WOU Secure 
but then it doesn't and instead switches to try to 
connect to WOU Guest.  And this just goes back and 
forth.
We need to be able to connect out at the turf for 
a variety of events help out there so any support 
you can provide would be greatly appreciated.


Andy Main

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On Mon, Mar 10, 2025 at 10:39 AM Andy Main 
 wrote:
Is that a Disney site? I just want to make sure 
I'm on the right page.
It didn't prompt me to sign in but it does appear 
to be connected now.  I had restarted the computer 
as well so maybe that also helped.

Andy Mai

Hello,

We're having trouble connecting our department's 
Chromebook to the network. It seems to recognize 
the network but nothing happens when we try to 
connect.
Can someone help us out with this?
Thanks
The number for this Chromebook is: 20170705


Andy Main