Service Request Ticket - # 86772

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2025 10:14 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20180463[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278H8G240482 Location Alyssa Worthey
TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Mar 12, 2025 05:13 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Mar 12, 2025 05:13 PM 
Desktop scanner connected
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David Kunz Mar 12, 2025 03:08 PM 
Task reassigned to David Kunz.
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Abigail Ratliff Mar 12, 2025 10:14 AM 
****This is an incoming email****
Hi UCS,

We moved a desktop scanner from a cubicle to an 
office in the Welcome Center room 221.  We tried 
to do a 1 page test and it said "Server timed 
out".  We tried again and it said "Go to web based 
management by typing this machine's IP address 
into your web browser's address bar, and check the 
server settings".  Can someone help us with this?  
The WOU ID is 20180463[Edit Inv].

Thank you,

Cheri
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