Status changed from (1) Pending to (5) Completed

Hi DImitris,

Do you have time today for me to set up DUO RDP on 
your laptop?

Thanks,
David

T:\Duo Security\Windows\Duo4.3.0_HWC.bat - install 
this DUO on 20200806 if not both.

Task reassigned to Michael Volkmann.

Task reassigned to David Kunz.

Got it! Will update as soon as he responds. 

I didn't realize we were waiting to get a WOU 
number. Can you add it when he sends it then send 
the ticket back to me?

****This is an OUTGOING email****

UCS ServiceRequest 
10:14 AM (38 minutes ago)
to Dimitris

Hello Dimitrios, 

I have created ticket #86794 for our systems support team 
to look into your inquiries in creating your ability to 
remotely access the HWC 304 lab computer.  

Kindly provide me with the WOU# of your laptop and a few 
times next week when you are available so that I may 
include it in the service request.

Have a great day! 

Best,
Kyla

instructor came in to inquire about hoping to set 
up his assigned WOU device to have the ability to 
remotely access the HWEC 304 lab computer 
W#20200806. 

John informed the user that systems support need 
to create that access first before installing the 
software that grants user the remote access.