Service Request Ticket - # 86836

Service Request Information

CONTACT Name McEvilly, Dave   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2025 11:02 AM
Department University Computing Solutions Phone 88507
Location Email mcevilld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160965[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 15BZKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BZKH2 Location Dave McEvilly (replaces W#20130731)

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:DF:F8

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
David Kunz Jul 03, 2025 10:09 AM 
Priority changed from (3) Priority to (5) Low Priority.
 Add Attachment
Dyllan Coons Jun 24, 2025 03:52 PM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Dyllan Coons Jun 24, 2025 03:52 PM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Dyllan Coons Jun 24, 2025 03:52 PM 
Give him a slgfa
 Add Attachment
Dyllan Coons Apr 22, 2025 09:42 AM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
David Kunz Apr 17, 2025 04:15 PM 
Priority changed from (3) Priority to (5) Low Priority.
 Add Attachment
Dyllan Coons Apr 10, 2025 09:36 AM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Dyllan Coons Apr 10, 2025 09:36 AM 
His device might get upgraded when all the 
computers come in we ordered. Wait for that before 
fixing this.
 Add Attachment
David Kunz Mar 18, 2025 11:02 AM 
Probably needs tpm upgrade first, you'll have to 
plan this with Dave as he might need some time to 
get things in order
 Add Attachment