Service Request Ticket - # 86841

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2025 11:29 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190843[Edit Inv] (opens in a new window) Bldg/Room WUC 131
Service Tag 4YDQS13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4YDQS13 Location Ochoco Room

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:8D:0E:D2

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Mar 25, 2025 08:12 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Mar 25, 2025 08:12 AM 
updated to windows 11
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Andrew Zhen Mar 24, 2025 04:22 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Mar 24, 2025 03:11 PM 
updating to windows 11 after tpm enabled and updated
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David Kunz Mar 18, 2025 11:29 AM 
Needs tpm turned on. In Ochocco Room in WUC
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