Service Request Ticket - # 86880

Service Request Information

CONTACT Name Magallon-Smith, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2025 10:04 AM
Department Criminal Justice Phone 14150
Location Email magallonsmithv@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181066[Edit Inv] (opens in a new window) Bldg/Room MA 209
Service Tag 885WDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 885WDW2 Location Veronica Megallon

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D1:D2

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Mar 24, 2025 09:26 AM 
Status changed from (1) Pending to (5) Completed
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Ian Cooper Mar 24, 2025 08:52 AM 
Cleaning out all adobe and reinstalling.
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Ian Cooper Mar 24, 2025 08:05 AM 
Task reassigned to Ian Cooper.
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Allie Clark Mar 21, 2025 10:04 AM 
****This is an email****
Hi
For some reason I don't have access to Adobe. 
Everytime I try to open something in Adobe, it 
gives me this error message (Below). Could you 
help me with this?
Thank you, 
Veronica
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image.png